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General Manager - Operations

Jaipur

Job Type

Full Time

Workspace

Work from Office

About the Role

As part of the growth in India, we are now looking to recruit account and branch operation manager. Working within management team, key responsibilities will include supervising accounting department and managing branch operations.

Requirements

Essential Job Responsibilities

1.     Branch Operations Management

  • Oversee day-to-day branch operations.

  • Ensure smooth coordination between various departments and teams.

  • Monitor operational KPIs, turnaround times (TAT), and service quality.

2.     Team Leadership & Development

  • Lead, mentor, and manage branch staff across functions.

  • Set performance goals and conduct regular reviews.

  • Build a high-performance, accountable, and collaborative team culture.

3.     Compliance & Risk Management

  • Ensure adherence to regulatory guidelines, internal policies, and audit requirements.

  • Maintain proper documentation and records for all transactions.

  • Identify operational risks and implement mitigation controls.

4.     Financial & Accounts Coordination

  • Oversee premium reconciliation, debit/credit notes, and insurer settlements.

  • Work closely with accounts teams to ensure accuracy and timely reporting.

  • Monitor branch expenses and optimize cost efficiency.

5.     Process Improvement & Automation

  • Drive process standardization and operational excellence initiatives.

  • Implement technology solutions to improve productivity and reduce manual errors.

  • Continuously review workflows and recommend enhancements.

 

Skills & Qualifications

 

  • Bachelor’s degree in any discipline

  • 10–15 years of experience in service industry, with at least 5 years in a leadership role.

  • Strong knowledge of service industry operations, and regulatory compliance.

  • Proven leadership and team management skills.

  • Strong analytical, problem-solving, and decision-making abilities.

  • Demonstrated ability to engage with stakeholders & maintaining relationships, internally and externally

  • Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint) required


Benefits

·       5-Days working

·       International Business Environment

·       Professional working environment

About the Company

LimeStreet InsurTech Pvt Ltd is part of a Singapore head quarter Nectar Insurance Group. The company provides insurance related support services including underwriting, actuarial, policy admin, claim, technical accounting, credit control and reconciliation. It delivers integrated solutions through its industry-leading analytics and technology platform.

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