
About the Role
As part of the growth in India, we are now looking to recruit account and branch operation manager. Working within management team, key responsibilities will include supervising accounting department and managing branch operations.
Requirements
Essential Job Responsibilities
1. Branch Operations Management
Oversee day-to-day branch operations.
Ensure smooth coordination between various departments and teams.
Monitor operational KPIs, turnaround times (TAT), and service quality.
2. Team Leadership & Development
Lead, mentor, and manage branch staff across functions.
Set performance goals and conduct regular reviews.
Build a high-performance, accountable, and collaborative team culture.
3. Compliance & Risk Management
Ensure adherence to regulatory guidelines, internal policies, and audit requirements.
Maintain proper documentation and records for all transactions.
Identify operational risks and implement mitigation controls.
4. Financial & Accounts Coordination
Oversee premium reconciliation, debit/credit notes, and insurer settlements.
Work closely with accounts teams to ensure accuracy and timely reporting.
Monitor branch expenses and optimize cost efficiency.
5. Process Improvement & Automation
Drive process standardization and operational excellence initiatives.
Implement technology solutions to improve productivity and reduce manual errors.
Continuously review workflows and recommend enhancements.
Skills & Qualifications
Bachelor’s degree in any discipline
10–15 years of experience in service industry, with at least 5 years in a leadership role.
Strong knowledge of service industry operations, and regulatory compliance.
Proven leadership and team management skills.
Strong analytical, problem-solving, and decision-making abilities.
Demonstrated ability to engage with stakeholders & maintaining relationships, internally and externally
Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint) required
Benefits
· 5-Days working
· International Business Environment
· Professional working environment
About the Company
LimeStreet InsurTech Pvt Ltd is part of a Singapore head quarter Nectar Insurance Group. The company provides insurance related support services including underwriting, actuarial, policy admin, claim, technical accounting, credit control and reconciliation. It delivers integrated solutions through its industry-leading analytics and technology platform.
